In order to avoid package change address fraud cases, Booxshop would be not allowed to modify the shipping information for customers after your order is confirmed.
#Boox nova air 2 update
The Customer is responsible for ensuring that the correct address is registered at all times, and BOOX shall not be liable for any loss resulting from the Customer’s failure to update his delivery address. The product will be delivered to the delivery address specified by the Customer in the order form. BOOX shall not be held liable for delays to the estimated delivery in the following circumstances:īOOX shall not be held liable for delays to the estimated delivery date provided natural disaster, strike and customs inspection occur during delivery. The Customer acknowledges that delays to the estimated dispatch and delivery date may occur. *Please note that there will be shipping delay because of the Corona pandemic，public holidays in US/DE/CN or your country, such as the Christmas or New Year holiday. Please note that customer shall be responsible for any additional fee caused by redirect request on your side, when the product has been shipped already. For the accessory order only, it will take 7-30 business days. And the estimated shipping time for the pre-orders will be within 30 days. The estimated shipping time for normal order is 7-15 business days after delivery. Once your order is ready for delivery, you will receive an email from us with the tracking ID. The shipping method may vary depending on your shipping address, country, and region. When receiving an order, usually it will take 1-3 business days to prepare the products prior to shipment.
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