In fact, I will absolutely be buying a car when I find the right one, I have been looking and test driving vehicles in the area for the last couple of weekends AND I will be paying cash! Within two minutes of being on the lot and without even having had the chance to look at (or even get near) a vehicle, Junior (a Budget Auto Sales employee/salesman) basically told me that most customers (as well as myself) were just there to waste HIS time. Ive had several bad experiences in the last several weeks looking to buy a used car, but none as terrible as I experienced at Budget Auto Sales. Find yourself another car in the same price range. I apologize for the caps, but I must get my point through. IF YOU READ THIS, TURN AWAY, SAVE YOURSELF FROM THE HASSLE. I NEVER LEAVE REVIEWS THIS MEAN, EVER AND THEY DROVE ME TO THIS. If this is not proof enough of their shady dealings, I do not know what is.ĭO NO TRUST THEM.
These guys are shady, deceptive, and after our interaction with them - a trusted local Oregonian mechanic shop pulled their business from them. Why would they do that? The only reason I can think of is to block themselves from honoring the deal. This is paperwork that we deserved to have in possession and they didnt give to us. When we demanded the copies of the paperwork that we signed that they did not initially provide THEY CALLED THE POLICE ON US. We bought a car with issues and instead of honoring our deal that the purchase was pending our inspection, they doubled down and refused to provide the paperwork that we signed that outlined this deal. They smiled and were so pleasant, but in the end they were shady, underhanded, and down right criminal. Little did we know they did not provide us with the proper documentation that we signed. Thanks Budget Auto Sales!īULLETIN!!! Pay attention to the rating called ATTENTION!!! We bought a car through these guys pending a mechanic inspection. Overall, we feel swindled out of our hard-earned money, and thanks to this, we will have no Christmas this year.
We are still trying to get the third party warranty canceled. This will be the last time I purchase a pre-owned late model vehicle from a "used car dealership". This also does not include the front tires we had to immediately put on it, as the existing front tires were bald and possibly causing damage to the transfer case.Īfter jumping through all the hoops and loops to have this garbage warranty cancelled (notarized documents sent to the company), the warranty balance is still tacked on to our principle with the bank. still probably needs a water pump)Īll this (in 6 months) in addition to our preventative 90k mile maintenance we opted to have done, days after we bought this pile of garbage. cooling system (radiator, expansion tank, hoses. Heres a list of repairs weve had to do to this car: a warranty, that we later found out, doesnt cover anything outside of MAJOR components. The dealership automatically tacked on a $3500 third party "warranty" on the car (which made us feel safe to make the sale). Weve since forked down $6k in maintenance and repairs on the vehicle over the last 6 months. My husband and I purchased an 08 BMW X3 from them back in May 2016. it was a no-pressure sale and otherwise a relaxed buying experience, the vehicle we purchased from Budget Auto Sales has been an absolute disaster for us. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.While the customer service we received initially was great. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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